FAQ |
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Q:
What is the cost of the course? |
A:
The tuition for this course is $150. |
Q:
Can I register for a class that's happening today? |
A:
Unfortunately, we do not accept same-day registrations or walk-in students. You must register for a course on a later date. |
Q:
The site shows a course with available seats, but the "Enroll" button is not working? |
A:
No, this course is closed for registration. Please choose another course date. |
Q:
What do I need to prepare for the course? |
A:
Bring a writing utensil and be sure to arrive at least ten minutes before the course begins. Late students may not be admitted, and you may have to pay the tuition again to re-register. |
Q:
Will this course reduce my insurance rates? |
A:
It depends on your insurance provider. Please contact them directly to see if completion of the course provides any benefits. |
Q:
I registered for the course on the web site. How do I pay for my tuition? |
A:
You have two payment options:
1) Send a money order to our administrative offices. Please include the student name and ID number provided at registration. Send payments to:
ADOD
PO Box 150307
Lakewood, CO 80215-0307
Cash and personal checks are not accepted, and payments are not accepted at the course location. Payments must be received at least five (5) days before the date of the course. Late payments are accessed a $10 charge.
2) Pay with credit or debit card. You may either call our offices to pay by phone at (866) 605-3900, or log into the site to complete payment. To login, use your email address or username you created. The password is your zip code. All credit and debit card payments are charged a $3 processing fee. |
Q:
My course is in three days, and I haven't made a payment. I don't have a credit or debit card to pay online. What do I do? |
A:
You may make a payment at our administrative office, located at 55 Wadsworth in Lakewood, CO. Normal office hours are 9:00 am to 4:00 pm, Monday through Friday. We do not accept personal checks, so please bring a money order. Be sure to include the additional $10 late fee. |
Q:
I entered information incorrectly when I registered. How can I change it? |
A:
After you have submitted your registration, you cannot edit any of your information or change the course location or date. To change any information or to move to another course, please call our administrative office at (866) 605-3900 or (720) 269-4046. |
Q:
I registered for a class and then couldn't attend. How do I re-register for a new class? |
A:
You must call our office to re-register. Depending on your situation, you may be required to pay the tuition fee again to re-register. |
Q:
I decided not to take the course. How do I get a refund? |
A:
Our tuition is non-refundable. Cancellations made three days in advance are allowed to apply the tuition fee to a future course. |
Q:
My certificate of completion has been lost. How do I obtain a new one? |
A:
Please call our administrative offices to receive a new certificate. There is a $10 fee for replacement certificates, and certificates are sent upon receipt of payment. |
Q:
I have taken the course before, but have been ordered to take it again. The web site is not allowing me to register again. What do I do? |
A:
Please call our administrative offices to register again. |
Q:
I haven't recieved a confirmation email with the course location. Where can I get that information? |
A:
Log into the site using your username (email address) and password (zipcode). You can then view the course location and date you are enrolled in. If this still doesn't work, call our administrative offices at (866) 605-3900 or (720) 269-4046. |
Q:
I've forgotten my username and password. Help! |
A:
Your username is either the email address you entered when you registered, or if you do not have an email address, a username you created. Your password is your zip code. |
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